Refund and Return Policy – ShopKart

At ShopKart, your satisfaction is our priority. If you’re not happy with a product, we’re here to help.

🛍️ Return Eligibility

You can request a return if:

  • The product is unused, unopened, and in original packaging.

  • The item is damaged, defective, or incorrect.

Return window: within 7 days from the date of delivery.

🚫 Non-Returnable Items

  • Used or opened products.

  • Products without original packaging or invoice.

🔁 Return Process

  1. Email us at help@shopskart.store or call +91 9987867598 with your order ID and reason for return.

  2. We will arrange a pickup or guide you through the return process.

  3. Once the returned item is received and verified, the refund will be initiated.

💳 Refund Policy

  • Refunds are processed to the original payment method (UPI, card, net banking, etc.).

  • Refunds are completed within 3 to 4 working days after the return is approved.

📞 Need Help?

If you have any questions or face any issues, reach out to us:

📧 Email: help@shopskart.store
📞 Phone: +91 9987867598